Returns and Exchanges

atanbowstrings.com prioritizes customer satisfaction.

1. Return Period

• Products can be returned within 14 days from the date of delivery.

2. Return Conditions

• Products must be unused, in their original packaging and with their labels.

• Special order or personalized products cannot be returned.

3. Return Procedure

• You must contact us to initiate a return.

• Once the return approval is received, the necessary information for sending the product back will be provided.

4. Return Fees

• Return shipping costs are the responsibility of the customer.

• After checking the returned products, a refund will be made using the same payment method.